Help & Support

Welcome to our Help Center. Below you will find answers to common questions about purchasing, shipping, and caring for your artwork. If you need further assistance, please don’t hesitate to contact us.

Frequently Asked Questions

How do I purchase an artwork?

Browse the Portfolio and select a piece you love. Click “Add to Cart” or “Inquire” to begin the secure checkout process.

What payment methods do you accept?

We accept major credit/debit cards, PayPal, and secure bank transfers. For special arrangements, please contact us directly.

Do you ship internationally?

Yes, we ship worldwide. All artworks are carefully packaged and insured during transit. Delivery times vary depending on location.

Will my artwork come framed?

Most artworks are sold unframed to preserve authenticity and allow you to choose a frame that suits your space. If you prefer framing, please inquire before purchase.

Is each artwork original?

Yes. Every piece is a unique, original creation by the artist. Upon purchase, you will receive a signed Certificate of Authenticity.

How should I care for my artwork?

Keep your artwork out of direct sunlight, avoid excessive humidity, and clean gently with a dry cloth. If your piece is on Lubugo (backcloth), handle with extra care as it is a UNESCO-gazetted heritage material.

Need More Help?

If you have further questions, our team is here to help. Please reach out and we’ll respond promptly.